Welcome to Logomakr.com, the website and online service of Logomakr Corp. (“Logomakr,” “we,” or “us”). This page explains the terms by which you may use our online and/or mobile services, website and software provided on or in connection with the service (collectively the “Service”). By accessing or using the Service, you agree to be bound by this Terms of Use Agreement (“Agreement”) and to the collection and use of your information as set forth in the Logomakr Privacy Policy , whether or not you are a registered user of our Service. This Agreement applies to all visitors, users, members, contributors and others who access the Service (“Users”). If you do not agree with all of the provisions of this Agreement, you cannot use the Services. The materials contained in this web site are protected by applicable copyright and trade mark law.

Our Platform

The Service provides certain functionalities that allow you to create visual designs. Designs can be downloaded/exported from the Service in a range of formats, including PNG, JPG, PDF and SVG. Logomakr’s online platform assists users in creating various design assets. Users can use Logomakr’s service to design/create and customize their own logo and other branding designs.

License Use

Permission is granted to download User copy of the materials that User designed on LogoMakr’s web site for personal use in the free download version and for personal and commercial use in the high resolution format. Users may not download graphics as icons. Additional materials such as text must be added to graphics in order to legally use the logo designed on our platform. This license shall automatically terminate if you violate any of these restrictions and may be terminated by LogoMakr at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

Uploading Content to Logomakr

You agree not to submit User Content that: (i) may create a risk of harm, loss, physical or mental injury, emotional distress, death, disability, disfigurement, or physical or mental illness to you, to any other person, or to any animal; (ii) may create a risk of any other loss or damage to any person or property; (iii) seeks to harm or exploit children by exposing them to inappropriate content, asking for personally identifiable details or otherwise; (iv) may constitute or contribute to a crime or tort; (v) contains any information or content that we deem to be unlawful, harmful, abusive, racially or ethnically offensive, defamatory, infringing, invasive of personal privacy or publicity rights, harassing, humiliating to other people (publicly or otherwise), libelous, threatening, hostile, violent, or that which provokes violence or hostility, profane, or otherwise objectionable; (vi) contains any information which discriminates against others based on race, religion, sex, sexual orientation, age, disability, ancestry or national origin; (vii) contains any information or content that is illegal (including, without limitation, the disclosure of insider information under securities law or of another party’s trade secrets); (viii) contains any information or content that you do not have a right to make available under any law or under contractual or fiduciary relationships; or (ix) contains any information or content that you know is not correct and current. You agree that any User Content that you post does not and will not violate third-party rights of any kind, including without limitation any Intellectual Property Rights (as defined below) or rights of privacy or publicity. Logomakr reserves the right, but is not obligated, to reject and/or remove any User Content that Logomakr believes, in its sole discretion, violates these provisions. You understand that publishing your User Content on the Service is not a substitute for registering it with the U.S. Copyright Office, the Writer’s Guild of America, or any other rights organization. Further, you understand that if you contribute User Content under a Brand, the Brand Owner will own—and be entirely responsible for—all such User Content. Note: If you upload images in a format that our platform does not support it may not vectorize appropriately and Logomakr holds no liability for this user error.

Free Services

Logomakr allows users to download designs created on our platform in low resolution PNG format for free when credit is provided to LogoMakr. If credit is not provided for the use of the free download, legal action will be pursued. All designs saved on our platform generate a distinct identifier and are kept on our cloud for approximately 3-6 months. Graphic exclusivity is not provided with the download of each saved design.

Paid Services

Certain aspects of the Service may be provided for a fee or for charge. If you elect to use paid aspects of the Service, you agree to the pricing and payment listed on the Service which we may update from time to time. Logomakr may add new services for additional fees and charges, or amend fees and charges for existing services, at any time in its sole discretion.

High Resolution File Purchases

All designs purchased in high resolution using our latest software version will have access to LogoMakr’s login system. Users will have access to their files and the social icon creator via their LogoMakr account. Note: Designs will download exactly how they are saved by each user. No edits or changes are or will be made by LogoMakr to the design.

File Formats:

The following file formats will be provided: Vector PDF and SVG file, a high resolution 300dpi PNG file and a 300 dpi JPG file, a web PNG file and will receive access to our social icon creator where specific files sizes for social icons can be created and downloaded for the most popular social platforms (10). 

Payment and Packages:

Each design purchased/downloaded in high resolution costs a one time flat USD fee. Credit packages may also be purchased in different download amounts and price denominations. All purchases are made in US Dollar. Credit packages and price points are notated at checkout. Note: LogoMakr reserves the right to change our price points at anytime.

Purchased Credits:

Credits can be purchased at checkout and or through your existing LogoMakr account. Once credits are purchased they will appear within your account dashboard and in order to access these credits you’ll need to login to your LogoMakr account during purchase/download. Every time you use a credit for the purpose of editing an existing order and or to download a completely new design in high resolution, a credit will be removed from your account given that you choose to use a credit. Users have the ability to pay the high resolution fee instead of using their purchased credits at anytime. Each order downloaded with the use of a credit will have a separate order number, logo identifier and receipt associated to it.

Refund Policy:

No refund will be granted once files have been delivered and downloaded. Credits are non-refundable and or exchangeable. Credits cannot be traded, shared or replaced due to user errors, purchase mistake and so forth. Each time an edit is made on an existing design order or a new design is download in high resolution, a credit will be removed from your account given that you have purchased credits. If you have not purchased credits the high resolution fee will apply for each additional high resolution download. Fraud: If your order is identified as fraudulent, access to your LogoMakr account and files will be immediately revoked. Your legal license to use the files will also be revoked and legal action will be taken. Note: LogoMakr reserves the right to change our refund policy at anytime.

Custom Logo Design Services

In addition to our self-service design tools and AI-generated images, we offer custom logo design services. The following terms apply to these services:

Project Communication: Timely communication is essential for the successful completion of custom logo design projects. We will make reasonable attempts to contact you regarding your project.

Automatic Cancellation: If we do not receive a response from you within 2 months regarding your custom logo design project, the project will be automatically canceled. This helps us manage our workload and ensures that all active projects receive the attention they deserve.

Project Reinstatement: If you wish to restart a canceled project, a service fee will apply. The amount of this fee will be determined based on the current rates at the time of reinstatement.

No Refunds for Canceled Projects: If a project is automatically canceled due to lack of response, no refund will be issued for any fees already paid.

Service Fee for Project Restart: The service fee for restarting a canceled project is separate from and in addition to the original project fee. This fee covers administrative costs and resources required to reinitiate the project.

Timeline Reset: Restarting a canceled project will reset the project timeline. New completion dates will be provided based on our current workload and availability at the time of reinstatement.

Terms Acceptance: By agreeing to restart a canceled project and paying the service fee, you accept these terms and any updated terms of service that may have been implemented since the original project initiation.

No Refunds After First Presentation: Once you have received the first presentation of logo designs and agreed to continue work on the project, no refunds will be issued under any circumstances. This includes, but is not limited to, dissatisfaction with subsequent revisions, changes in project requirements, or decision to discontinue the project.

First Presentation Review: We strongly encourage you to carefully review the first presentation of logo designs. If you have any concerns or are not satisfied with the initial concepts, please communicate this before agreeing to proceed with revisions or further work.

Revision Requests: Any requests for revisions or changes after agreeing to continue work following the first presentation will be undertaken on a best-effort basis, but will not be grounds for refunds or project cancellation.

Download Policy: We encouraged to store their files on their computer, drive, or in another secure form. LogoMakr is not responsible for loss of files within our system.

AI Image Tools

In addition to our design tools, we offer AI image generation tools. Please note the following terms regarding AI-generated images:

1. AI-generated images are provided “as is” and cannot be edited with our canvas tool.
2. The quality and accuracy of AI-generated images may vary, and we do not guarantee specific outcomes or results.
3. Users are responsible for reviewing and ensuring the appropriateness of AI-generated images for their intended use.
4. Ownership and Intellectual Property: All AI-generated images created through our platform are owned by LogoMakr. Users are granted a non-exclusive, worldwide license to use the AI-generated images in accordance with these terms.
5. Usage Restrictions: Users may not use AI-generated images for illegal, obscene, or morally objectionable purposes. LogoMakr reserves the right to terminate access to AI-generated images if used inappropriately.
6. No Warranty: LogoMakr provides no warranty regarding the originality, uniqueness, or non-infringing nature of AI-generated images. Users use these images at their own risk.
7. Indemnification: Users agree to indemnify and hold LogoMakr harmless from any claims, damages, or losses arising from their use of AI-generated images.
8. Content Moderation: LogoMakr reserves the right to review, filter, modify, or refuse any AI-generated image that violates our content policies or may be deemed inappropriate.
9. Service Availability: LogoMakr does not guarantee continuous availability of the AI image generation tool and may modify or discontinue this feature at any time without notice.
10. Usage Limits: LogoMakr may, at its discretion, impose limits on the number of AI-generated images a user can create within a given time period.
11. Third-Party Claims: In the event of any third-party claim related to an AI-generated image, LogoMakr reserves the right to revoke the user’s license to use that specific image.

Disclaimer

The materials on LogoMakr’s web site are provided “as is”. LogoMakr makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, LogoMakr does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

Refunds

Refunds are applied to custom design orders only. To receive a refund on a custom order the request must be made via email after receiving the first presentation and our refund form must be completed. If additional presentations are requested and or provided no refund will be applied. Logomakr holds all rights to designs created during the design phase and after refunds are provided. High resolution vector format files designed by customers using our Logomakr platform are not eligible for a refund as files are delivered digitally immediately after purchase. We pride ourselves in delivering quality designs and want you to be 100% happy! If you encounter an issue with either your high resolution vector order or your custom order, kindly contact us via email for assistance.

Chargebacks

If the User decides to contact his or her bank or credit company, or reject the charge of the payable Fees (“Chargeback”), the action shall be considered a breach of the User fee payment obligations, and their use of Logomakr’s Services may be automatically suspended and/or terminated. In such case, Logomakr reserves the right to block the User without any option to repurchase or re-use it, and any end files and/or data contained in such User purchase. Access to the User files will not be granted until the User pays any applicable owed Fees in full. If the User has any questions or concerns regarding a fee payment collection or attempt made by Logomakr, we encourage you to first contact Logomakr’s Customer Support team before filing a Chargeback. Logomakr reserves its right to dispute any Chargeback received, and provide the relevant credit company, financial institution or bank with any information proving that the User is responsible for the Chargeback and did authorize the transaction to Logomakr.

Indemnity

You hereby agree to indemnify, defend and hold harmless Logomakr and each of its respective officers, directors, employees, agents, affiliates, subsidiaries, successors and assigns from and against any claims, actions, suits, proceedings, losses, liabilities, judgments, settlement amounts, costs and expenses arising out of or relating to your use of the Logomakr’s Services, End Products, designs or Site, including, without limitation, all claims relating to your use of logo, branding kit or Design Resources.

Limitations

In no event shall LogoMakr or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on LogoMakr’s Internet site, even if LogoMakr or a LogoMakr authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Revisions and Errata

The materials appearing on LogoMakr’s web site could include technical, typographical, or photographic errors. LogoMakr does not warrant that any of the materials on its web site are accurate, complete, or current. LogoMakr may make changes to the materials contained on its web site at any time without notice. LogoMakr does not, however, make any commitment to update the materials.

Links

LogoMakr has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by LogoMakr of the site. Use of any such linked web site is at the user’s own risk.

Governing Law

Any claim relating to LogoMakr’s web site shall be governed by the laws of the State of California without regard to its conflict of law provisions.

Agreement Changes

We might, from time to time, modify parts of this Agreement without prior notice. Since such notices might many times be overlooked, we encourage you to frequently check this page for any changes. Your continued use of or access to the Services following the posting of any changes to this Agreement constitutes acceptance of those changes.

Customer Support

For any questions regarding these Terms Of Service, feel free to contact our customer service.